Jo Malone London Executive Director, Global Communications
- Department
- Corporate Affairs, Sustainability & CSR
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Executive Director, Global Communications at Jo Malone London (Estée Lauder Companies), London. Lead luxury fragrance brand communications strategy globally.
Role & Responsibilities
- Define and lead Jo Malone London's global communications strategy aligned to fragrance category priorities and overarching business objectives
- Translate category-level direction into a distinctive, differentiated brand voice and narrative that acts as guardian of brand equity across all touchpoints
- Identify strategic opportunities to elevate brand awareness, desirability, and cultural relevance globally whilst leading annual and long-term communications planning
- Set direction and oversee the development and execution of innovative global PR, influencer, and communications campaigns ensuring integrated multi-channel storytelling across earned, owned, social, and partnership channels
- Lead global launch strategies to drive awareness, engagement, and earned media value (EMV) growth whilst establishing scalable frameworks and global toolkits
- Define and lead the Jo Malone London approach to ambassadors, KOLs, and influencer engagement, overseeing execution of global talent strategies and building senior relationships with key media and cultural partners
- Act as the global lead for brand crisis communications across all channels and touchpoints, partnering closely with ELC corporate affairs and legal teams to establish robust risk assessment processes
- Set the strategic direction for brand storytelling in partnership with creative and marketing teams, ensuring communications amplify brand pillars through compelling, emotionally engaging narratives
- Define and lead internal communications strategy to drive alignment, engagement, and culture whilst overseeing leadership communications and organisational messaging
- Lead and inspire the global communications organisation comprising two Director-level reports and their extended teams, setting the vision and operating model for the function
- Build a high-performing, collaborative team culture that fosters creativity and innovation whilst driving talent development, succession planning, and capability building
- Embed inclusive storytelling and diverse representation across all communications, partnering with the Fragrance VP to support broader inclusion, diversity and equity priorities
Qualifications
- Significant experience in senior global communications leadership within luxury, beauty, or lifestyle sectors
- Proven track record of leading high-performing teams and delivering global communications strategies at scale
- Deep expertise across PR, influencer marketing, corporate communications, and crisis management
- Strong leadership presence with the ability to influence at executive level and manage complex global organisations
- Strong strategic mindset combined with executional excellence and deep understanding of global markets and cultural nuance
Skills
Experience
Significant experience in senior global communications leadership within luxury, beauty, or lifestyle sectors, with a proven track record of leading high-performing teams and delivering global communications strategies at scale. Experience managing complex global organisations and operating models across PR, influencer marketing, corporate communications, and crisis management is essential.
Education
Not specified
Workplace
The role is situated in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Vice President, Global Communications», «Global Communications Director», «Head of Global Brand Communications», «Director of Global Strategic Communications», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.