Jo Malone London Christmas Stylist

Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sept 24, 2026

Jo Malone London seeks a Christmas Stylist in Norwich to deliver exceptional boutique experiences and customer service.

Role & Responsibilities

  • Provide inspirational, authentic, and personalized customer service to each visitor to the boutique
  • Deliver curated brand experiences including signature hand and arm massage, wedding consultations, and bespoke events
  • Showcase fragrance collections and host engagement activities such as floral crown creation, graffiti artistry, chocolate tastings, and cocktail master classes
  • Achieve individual sales and service goals whilst maintaining knowledge of product benefits and brand storytelling
  • Maintain boutique environment, merchandise presentation, and operational standards
  • Assist with boutique opening and closing procedures and undertake housekeeping duties as required

Qualifications

  • Warm, kind, and friendly demeanor with genuine passion for hospitality and service
  • Ability to provide inspirational, authentic, and personalized customer service
  • Adaptable and versatile approach to a fast-paced, retail environment
  • Gracious and intelligent communication style with impeccable grooming and professional appearance
  • Ability to work retail hours including days, evenings, weekends, and special events
  • Proof of right to live and work in the United Kingdom

Skills

Customer service excellence Active listening and consultative selling Event hosting and coordination Storytelling and brand communication Cash handling and point-of-sale operations Multitasking in a fast-paced environment

Experience

Experience in luxury retail, hospitality, or customer-facing roles is preferred. Familiarity with fragrance or beauty retail is advantageous.

Education

No specific formal qualifications required.

Workplace

The role is situated in Norwich, Norfolk, UK.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Experience Associate», «Fragrance Advisor», «Boutique Sales Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jo Malone London

Jo Malone London Christmas Stylist

Norwich, UK

Continue to the application.

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