Jo Malone London Beauty Consultant

Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sept 22, 2026

Jo Malone London Senior Stylist role in Covent Garden, London. Lead fragrance consultations, mentor stylists, and drive sales in a prestige beauty boutique.

Role & Responsibilities

  • Achieve and exceed sales targets including items per transaction, average sale value, and business mix as communicated by the Store Manager
  • Deliver inspirational customer experiences through the Jo Malone Three Steps of Service and fragrance consultation
  • Coach and mentor junior stylists, providing guidance, motivation, and performance feedback to support their individual goals
  • Execute in-store events according to brand guidelines and drive attendance and sales targets
  • Maintain store environment including cleaning testers, display units, and the Tasting Bar™ throughout the day
  • Monitor and replenish stock levels, rotate merchandise appropriately, and flag discrepancies to management
  • Collaborate with store management and team members to achieve service accreditations and operational efficiency
  • Maintain personal grooming standards and adhere to Jo Malone brand image requirements

Qualifications

  • Qualification in make-up artistry or previous retail make-up experience preferred; amateur-level creative and technical expertise acceptable
  • Proven ability to deliver inspirational, authentic and personalized customer service
  • Experience with retail point-of-sale software systems
  • Flexibility to work retail hours including days, evenings, weekends and special events
  • Proof of right to work and residency in the United Kingdom

Skills

Customer service excellence Sales performance management Team coaching and mentoring Point-of-sale systems operation Visual merchandising and display Fragrance consultation and product knowledge Inventory management Teamwork and collaboration

Experience

Experience in retail beauty, fragrance, or cosmetics preferred; demonstrated success in customer-facing sales roles and team support environments valued.

Education

No formal education qualification specified; candidates with secondary education or equivalent welcome to apply.

Workplace

This position is based in London, England, UK.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Stylist», «Senior Beauty Advisor», «Client Experience Specialist», «Fragrance Stylist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jo Malone London

Jo Malone London Beauty Consultant

London, UK

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