- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Store Manager leads the Braintree team to achieve performance targets, deliver a premium and personalised customer experience, and maintain operational excellence. This is a full-time, unlimited contract role with competitive salary, commission and benefits.
Role & Responsibilities
- Drive the team to achieve and exceed store performance targets and KPIs.
- Develop and implement short- and long-term plans to ensure sustained success and growth.
- Analyse performance metrics, identify opportunities and implement continuous-improvement strategies.
- Inspire, coach and develop the team, fostering high performance and collaboration.
- Conduct regular appraisals, provide constructive feedback and support individual growth.
- Lead recruitment, succession planning and networking to build a strong, future-ready team.
- Champion a customer-first mindset and ensure the team delivers a premium, personalised HUGO BOSS experience.
- Ensure compliance with company policies, procedures and standards.
- Oversee daily store operations, ensuring efficiency and attention to detail.
- Monitor local market trends, competitor activity and customer preferences.
- Represent HUGO BOSS and embody its values and vision.
Workplace
This position is based in Braintree, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Benefits
Competitive salary, commission and attractive benefits; tailored training and development opportunities; an international and inspirational working environment with a dynamic work culture.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.