- Location
- Hammersmith England UK
- Employment
- Full-time
- Seniority
- Lead
- Department
- Creative, Design & Styling
- Posted
- Nov 9, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is seeking a Video Lead to oversee end-to-end video production for campaigns, social, in-store and business content, while leading and developing videographers and editors within the Creative Studio. The role is permanent and full-time, with responsibility for creative approval, production quality and operational improvement.
Role & Responsibilities
- Lead delivery of high-impact video content for major campaigns, brand moments and business-critical projects, setting standards for creative excellence, technical accuracy and professionalism.
- Oversee productions from concept through final edit, ensuring content meets high standards and tells compelling stories across multiple channels.
- Manage and develop videographers and editors through coaching, mentorship and performance support.
- Act as a senior creative approver and drive continuous improvement across the team.
- Promote collaboration, innovation and operational excellence within the wider Creative Studio.
- Identify opportunities to improve processes, increase efficiency and maximise use of in-house production facilities.
Qualifications
- Advanced expertise in filming, editing, colour grading, motion design and 3D animation.
- Excellent communication skills, with the ability to influence stakeholders, motivate teams and build relationships with creative colleagues, senior business leaders and high-profile talent.
- Proven experience delivering visual storytelling from concept through final delivery and managing production across studio and location shoots.
- Strong technical knowledge of professional camera systems and specialist production equipment.
- Commercial awareness and exceptional organisational skills.
- Ability to lead teams, solve problems proactively and produce high-quality content under pressure.
Skills
Workplace
The successful candidate will be located in Hammersmith, England, UK, with easy access to London.
Explore jobs in England or in the UK.
Benefits
Opportunities to learn, grow and develop a career across Harrods.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.