- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Selective Retailing & Department Stores
- Posted
- 16, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
The Stock Controller manages stock movements and inventory processes for Harrods’ Private Shopping business, working with Private Shoppers, Management, shop-floor teams, Own Bought stock control and Concession teams. The role is permanent and focuses on stock integrity, reporting, counts, discrepancies and timely client deliveries.
Role & Responsibilities
- Manage departmental stock movements in coordination with Private Shoppers and the Management team.
- Streamline and monitor internal stock movements across shop-floor departments and ensure efficient stock delivery to clients.
- Review each Private Shopper’s client stock holdings and follow up on aged stock promptly.
- Monitor invalid reports and escalate issues to the Stock Integrity Operations Manager.
- Monitor departmental sales reports to identify transactional-processing issues that may affect stock integrity.
- Connect Management and shop-floor teams to support a cohesive Private Shopping business.
- Oversee departmental stock counts by site, identify stock holdings and ensure stock is returned to the relevant departments promptly.
- Manage stock-related discrepancies and keep Stock Integrity Operations Managers informed of outstanding issues for timely resolution.
- Work closely with Own Bought stock-control teams and Concession operational teams, maintaining clear communication channels and up-to-date stock trackers, and communicating with Concessions and other departments promptly.
Qualifications
- Excellent customer service skills and confidence in making decisions in customers’ best interests.
- Ability to develop and maintain relationships with colleagues and customers while handling a broad range of responsibilities.
- Thorough global understanding of stock data and inventory to carry out related tasks proficiently.
- Strong teamwork and relationship-building skills, including working effectively with diverse stakeholders to achieve results.
- Proven track record of setting objectives and providing relevant training to address team development needs and support individual learning.
- Ability to network effectively with stakeholders across the business to further departmental success.
- Proactive and prompt approach to all duties.
- Ability to safely lift boxes weighing up to 20 kg.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
22 days’ holiday, rising to 27 days; birthday off; up to 33% Harrods discount; access to a competitive pension.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Inventory Controller», «Stock Operations Coordinator», «Inventory Control Specialist», «Stock Management Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.