- Location
- Hammersmith England UK
- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Selective Retailing & Department Stores
- Posted
- Nov 2, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is seeking a Social Media Executive to support social channel operations, content planning and scheduling, reporting, community management and campaign delivery. The permanent, full-time role partners with Marketing, Media and Creative teams to coordinate content calendars, analytics and timely reporting.
Role & Responsibilities
- Support the implementation and operation of social media channels, focusing on planning, scheduling and reporting social content.
- Act as a key contact for social media, Marketing, Media and Creative teams; combine reporting with channel planning and support content calendars.
- Ensure timely delivery and publication of content, staying informed about key campaigns, activations and brand partnerships.
- Review content for accuracy and alignment with briefs and brand governance before publication.
- Support the Community Manager with in-platform community management in line with guidelines.
- Work with teams to compile broader reports and ensure the correct analytics are in place at the start of projects.
- Deliver reports to wider teams on time.
Qualifications
- Experience in social media operations and reporting.
- Strong understanding of social media channels, analytics tools and performance measurement.
- Highly organised, with excellent communication skills and the ability to manage multiple projects, prioritise competing demands and deliver high-quality work to tight deadlines.
- Detail-oriented and proactive, with the ability to thrive in fast-paced, dynamic environments.
- Passion for continuous improvement and agile ways of working.
- Ability to influence change across teams while maintaining a focus on results.
- Experience in the luxury or retail sector is desirable.
Skills
Experience
Experience in social media operations and reporting; experience in the luxury or retail sector is desirable.
Workplace
The role is situated in Hammersmith, England, UK — conveniently close to London.
Explore jobs in England or in the UK.
Benefits
A friendly working environment, career opportunities and support to build a career across the business's specialisms.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Social Media Specialist», «Social Media Coordinator», «Social Media Marketing Executive», «Social Media Content Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.