- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 6, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods seeks a Sales Associate for its Toys department to create memorable customer experiences, meet sales targets and build lasting relationships through strong product knowledge and selling skills. The role also covers visual merchandising, stock replenishment, promotion of Harrods Rewards and gathering customer feedback. This is a full-time, fixed-term, one-year contract.
Role & Responsibilities
- Create exceptional customer experiences for every visitor.
- Understand customer needs and combine selling skills with product knowledge to meet sales targets and build lasting relationships.
- Maintain high visual merchandising standards.
- Maintain stock levels and replenish merchandise.
- Promote the Harrods Rewards scheme.
- Encourage customer feedback through surveys.
Qualifications
- Accomplished retail professional.
- Bring a bubbly, theatrical and playful personality to the Toys department.
- Create moments of delight while maintaining refined service standards in a luxury environment.
- Confident engaging with both children and adults.
- Use charm and product knowledge to create personal, elevated and memorable experiences.
- Be ambitious, impeccably presented and committed to exceptional service and achieving sales goals.
- Demonstrate the majority of the skills and strong experience needed to thrive in the role.
Skills
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
A friendly working environment; opportunities and support to build a career across the business's varied specialisms.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.