Harrods Procurement Coordinator

About Harrods

Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.

Role & Responsibilities

• Manage client projects and budgets in line with company procedures, with a focus on project profitability.
• Prepare financially accurate project cost estimates with designers and maintain them throughout project lifecycles.
• Manage procurement and financial records accurately.
• Liaise with suppliers to procure products for client projects; raise sales and purchase orders through SAP, monitor deliveries and maintain project trackers.
• Manage project budgets, investigate discrepancies and resolve them promptly.
• Track and reconcile customer payments, design fees and sales orders, keeping financial documentation accurate and up to date.
• Analyse sales and purchase orders to monitor project profitability and report on project performance.
• Support project installations by coordinating with internal and external stakeholders and escalating issues when required.
• Assist with trade reporting and maintain awareness of the department’s order bank, billings and delivered trade.
• Collaborate with designers, administrative teams, buying teams, suppliers and manufacturers to deliver client experiences.

Qualifications

• Strong administration skills and attention to detail.
• Customer-service focus when dealing with internal and external parties.
• Strong financial and numerical skills, including the ability to analyse budgets, margins and project profitability.
• Commitment to maintaining accurate records.
• Excellent interpersonal, communication and relationship-building skills.
• Effective time management and the ability to multitask in a fast-paced environment.
• Ability to work independently with minimal supervision while maintaining a collaborative approach.
• Excellent working knowledge of Microsoft Outlook, Word, Excel and PowerPoint; SAP experience is advantageous.

Skills

Benefits

A friendly working environment, career-building opportunities and support across the business’s specialisms.

Culture

Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.