- Location
- 87–135 Brompton Road (View map)London SW1X 7XLUK
- Employment
- Full-time
- Seniority
- Entry-Level
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Nov 9, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods seeks a Night Dispatch Operative for its Knightsbridge team to pack, process and dispatch customer and internal orders, support warehouse and export functions, and help meet daily delivery deadlines. The permanent, full-time role follows a four-on, four-off shift pattern from 9pm to 7am, including some weekends and bank holidays.
Role & Responsibilities
- Pack shopfloor and courier orders to the highest standards.
- Process parcels using IShipper and SAP.
- Handle fragile and varied items with care and precision.
- Support internal collections from the store, Press Office, Management Offices, Legal Office and Chairman’s Office when required.
- Assist with the Courier Desk and special taxi deliveries.
- Help maintain the Trevor Square building daily.
- Assist the administration team with urgent requests and reasonable tasks assigned by the manager.
- Maintain excellent housekeeping and organisation in dispatch and warehouse areas.
- Support export tasks when required.
- Accurately pack, process and dispatch customer and internal orders.
- Meet the daily deadlines faced by the Knightsbridge Dispatch team and contribute to a first-class customer delivery service.
Qualifications
- Detail-oriented, proactive and a strong team player who thrives in a hands-on role.
- Comfortable working early and late shifts on rotation, adaptable to changing demands and open to learning systems such as SAP.
- Excellent attention to detail and accuracy.
- Confident using PC systems and comfortable learning new software.
- Strong communication and interpersonal skills.
- Flexible, reliable and supportive of the team.
- Ideally experienced in packing, warehouse or distribution roles; training is provided.
- Physically fit and able to meet the operational requirements of the role.
Skills
Experience
Ideally experienced in packing, warehouse or distribution roles; training is provided.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
33% staff discount, subsidised medical and dental cover, and discounted gym membership.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.