Harrods Food Data Manager

London England UK

Employment
Contract
Seniority
Manager
Posted
Nov 5, 2026

About Harrods

Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.

Harrods is seeking a Food Data Manager to lead governance, quality and lifecycle management of product, recipe and menu data across its Retail and Restaurants & Kitchens businesses. The role owns PLM governance, supports food safety and compliance, and drives system optimisation and team development across SAP, Qadex and future ERP solutions. This is a fixed-term, full-time role based in Knightsbridge, with hybrid working possible and at least three days on-site per week depending on business needs.

Role & Responsibilities

  • Lead Food Data Governance across Retail and Restaurants & Kitchens, establishing robust standards, controls and compliance frameworks.
  • Own Product Lifecycle Management (PLM) governance, overseeing launches, delists, recipe amendments and menu changes.
  • Manage service intake, prioritisation and workload planning, balancing business demand with operational capacity and strategic objectives.
  • Support food safety, allergen management and operational readiness through effective data controls and risk management processes.
  • Drive systems optimisation, automation and process improvements across SAP, Qadex and future ERP solutions.
  • Lead and develop the Food Data team.

Qualifications

  • Significant experience in Data Management, Master Data Governance, Product Lifecycle Management (PLM) or a related discipline within food, retail, hospitality or FMCG.
  • Experience managing product, recipe, ingredient or menu data within ERP, PLM or master data systems.
  • Strong understanding of Stage Gate product development processes.
  • Knowledge of food compliance requirements, including allergen management, food safety and customer-facing product information.

Skills

SAP Qadex ERP systems PLM systems Master data systems Data governance Product Lifecycle Management (PLM) Stage Gate product development processes Leadership Analytical skills Workload planning Process improvement Automation Risk management

Experience

Significant experience in Data Management, Master Data Governance, Product Lifecycle Management (PLM) or a related discipline within food, retail, hospitality or FMCG; experience managing product, recipe, ingredient or menu data within ERP, PLM or master data systems.

Workplace

The successful candidate will be located in London, England, UK.

The setting England

Explore jobs in England or in the UK.

Benefits

A friendly working environment, abundant career opportunities and support to build a career across the business. Hybrid working may be available, with a minimum of three days on-site per week depending on business needs.

Culture

Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Food Data Governance Manager», «Food Master Data Manager», «Food Product Data Manager», «Food Data Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Harrods

Harrods Food Data Manager

London, UK

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