- Address
- 87–135 Brompton Road, London SW1X 7XL View map
- Employment
- Contract
- Seniority
- Manager
- Department
- Corporate Affairs, Sustainability & CSR
- Industry
- Selective Retailing & Department Stores
- Posted
- 12, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is seeking a Corporate Communications Manager for its Corporate Affairs team to lead corporate reputation campaigns, coordinate communications across key markets, support crisis management, and deliver the annual Harrods Path ESG Report. The role also covers senior-leader messaging, international corporate affairs, media relations, budgets, stakeholder engagement, and communications best practice. This is a 12-month fixed-term maternity cover position.
Role & Responsibilities
- Protect and enhance Harrods’ corporate reputation through the development and delivery of communications campaigns.
- Coordinate corporate communications across key markets with local agency partners, the Harrods PR team, and stakeholders across the business.
- Serve on the Crisis Management Team, identify reputational risks, help mitigate issues, and support crisis management procedures.
- Lead delivery of the annual Harrods Path ESG Report.
- Develop key messages and communication materials for senior leaders.
- Advise on international corporate affairs activity, including strategy, messaging, and events.
- Manage campaign strategy and execution, media relations, budgets, stakeholder engagement, and industry issue monitoring.
- Embed communications best practice across the business.
Qualifications
- Proven experience in corporate communications.
- Strong understanding of brand reputation management, corporate media relations, and strategic communications programme development.
- Confident working with luxury, retail, or consumer-facing brands.
- Experience engaging with high-profile stakeholders and identifying opportunities to enhance brand visibility through creative, impactful campaigns.
- Strong awareness of the UK business, retail, and luxury landscape, with the ability to translate external trends and policy developments into communications strategies.
- Collaborative relationship-builder skilled at working across multiple functions, delivering consistent messaging, and building relationships with media and industry contacts.
- Experience supporting crisis communications planning and implementation.
- Sound understanding of international communications and global current affairs.
- Strategic thinker with a hands-on approach, able to lead by example, support colleagues, and drive communications excellence.
Skills
Experience
Proven experience in corporate communications; experience supporting crisis communications planning and implementation, engaging high-profile stakeholders, and working with luxury, retail, or consumer-facing brands.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Corporate Affairs Manager», «Corporate PR Manager», «Communications Manager», «Public Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.