- Location
- Hammersmith England UK
- Employment
- Full-time
- Seniority
- Senior
- Department
- IT & Technology Systems
- Industry
- Selective Retailing & Department Stores
- Posted
- Nov 2, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is hiring a Cloud Infrastructure Principal Administrator to lead its physical, virtual, on-premises and cloud platforms, shape Azure strategy and deliver infrastructure transformation over the next 3–5 years. The role is permanent and partners closely with Infrastructure, Application, Information Security and Architecture teams.
Role & Responsibilities
- Oversee Harrods’ end-to-end physical, virtual, on-premises and cloud platforms, including current data centres and the transition to cloud.
- Translate the IT strategy into delivery by creating roadmaps, principles and guiderails, and evolve the strategy with Information Security and Architecture teams to maintain a secure, agile infrastructure and cloud platform.
- Build, support and deliver the platform underpinning Harrods’ future IT and its infrastructure transformation over the next 3–5 years.
- Partner with Infrastructure and Application teams to understand current platforms and develop a clear plan.
- Investigate technology areas to solve problems, ask relevant questions, take initiative and drive improvements and changes in approach.
- Identify root causes, establish priorities and apply medium- to long-term thinking.
- Demonstrate leadership, influence and persuade at all levels, and coach and mentor teams across the organisation.
- Drive Azure policies across the organisation.
- Build consensus and establish technical direction.
Qualifications
- Experience in infrastructure on Azure.
- Experience with Azure networking, including vWAN, Azure Firewall and ExpressRoute.
- Experience with Azure and Entra/AD interoperability.
- Experience with Azure Policy Governance.
- Experience with Azure FinOps and cost optimisation.
- In-depth knowledge of core platforms, supported by certifications or strong on-the-job experience.
- Detailed knowledge of infrastructure automation and orchestration delivery, including Ansible, Terraform and GitLab.
- Strong technical knowledge of Microsoft technologies, Ubuntu, Red Hat, VMware VCF, data centres, enterprise networking, WAN/LAN/WLAN, routing, firewalls, IDS/IPS, WAN optimisation, ZTNA services and load balancing.
- Solid understanding of infrastructure security, PAM, IAM and cloud authentication.
- Well-developed written and communication skills.
- Strong ability to influence and negotiate.
Skills
Workplace
The role is situated in Hammersmith, England, UK — conveniently close to London.
Explore jobs in England or in the UK.
Benefits
Career development opportunities and support.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Principal Cloud Administrator», «Principal Infrastructure Administrator», «Cloud Platform Principal Administrator», «Principal Systems Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.