Harrods Beauty Concierge

Location
Thurrock Essex UK
Compensation
£29,089/year
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sept 30, 2026

Beauty Concierge at Harrods H Beauty Thurrock: £29,089 per annum. Drive client relationships, lead events, and deliver luxury beauty experiences.

Role & Responsibilities

  • Deliver first-class, personalized customer service and demonstrate exceptional product knowledge across makeup, skincare, and fragrance categories
  • Build and maintain quality customer relationships through dedicated clienteling efforts, cultivating a loyal local client network in Thurrock and surrounding areas
  • Reach out to and establish collaborative partnerships with local influencers aligned to the H Beauty brand
  • Support and lead local events alongside store management, coordinating with local stakeholders to develop and execute a comprehensive event calendar
  • Collaborate with store management to generate and implement innovative sales-driving initiatives specific to the Lakeside location
  • Leverage social media platforms to showcase H Beauty's exceptional product offerings and create engaging brand content
  • Maintain the shop floor to the highest standards, ensuring optimal product presentation and merchandising
  • Educate and mentor colleagues on new product launches and beauty trends within the category
  • Uphold personal grooming and presentation standards in line with company dress code expectations

Qualifications

  • Demonstrated passion for beauty products, with knowledge of makeup, skincare, and fragrance categories
  • Proven ability to build and maintain customer relationships in a luxury retail environment
  • Experience with social media marketing and content creation
  • Strong organizational and event management capabilities
  • Ability to thrive in a team environment while working independently as a self-starter

Skills

Customer service and relationship management Product knowledge across makeup, skincare, and fragrance Social media marketing and content creation Event planning and management Clienteling and CRM practices Sales and business development Problem-solving and adaptability Team collaboration and mentoring

Experience

Retail or luxury customer service experience in a beauty, fashion, or prestige goods environment preferred. Background in brand ambassadorship or community engagement is advantageous.

Education

Secondary education or equivalent qualification; beauty industry certification or relevant formal training is desirable.

Workplace

This position is based in Thurrock, Essex, UK, within easy reach of London.

Compensation

The base compensation for this position is GBP 29,089 per annum.

Benefits

22 days annual holiday, birthday off, double time pay on Bank Holidays, up to 33% Harrods discount (including restaurants), pension scheme membership

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Client Advisor», «Luxury Beauty Associate», «Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Harrods

Harrods Beauty Concierge

Thurrock, UK

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