- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Nov 3, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is seeking a part-time Beauty Brand Specialist for its H beauty team in Thurrock, working 22.5 hours per week on a permanent basis. The role focuses on personalised customer service, product expertise, relationship building and sales targets; retail experience is welcome but not essential.
Role & Responsibilities
- Provide first-class, personalised customer service and demonstrate exceptional product knowledge.
- Build strong customer relationships to achieve business goals while representing the values of H beauty.
- Create memorable customer experiences by going above and beyond.
- Keep the shop floor running smoothly through effective organisation.
- Listen effectively, ask questions and solve problems.
- Collaborate with colleagues and customers, building positive relationships.
- Work towards and enjoy achieving sales targets.
Qualifications
- Passion for beauty, people, H beauty and delivering world-class customer service.
- Ability to remain calm and measured under pressure.
- Resilience and adaptability to different audiences and environments.
- Collaborative approach and ability to thrive as part of a team.
Skills
Workplace
The successful candidate will be located in Thurrock, England, UK, with easy access to London.
Explore jobs in England or in the UK.
Benefits
Company pension, 22 days’ holiday, birthday off, up to 33% in-store discount including the food hall and restaurants, and a season ticket loan.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Harrods, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Brand Advisor», «Beauty Sales Specialist», «Beauty Consultant», «Beauty Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.