- Location
- 34–38 Eastgate Row South, Eastgate Street (View map)Chester CH1 1LFUK
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 13, 2026
About Harrods
Established in 1849, Harrods is one of the world’s most celebrated luxury department stores, distinguished by its Knightsbridge address, exceptional product selection and tradition of attentive service. As an employer, it brings together expertise across fashion, beauty, fine jewellery, food, hospitality, buying, digital commerce and corporate functions. Its environment combines British retail heritage with the evolving expectations of an international clientele, placing particular importance on product knowledge, discretion and operational precision. For professionals drawn to luxury retail, Harrods offers the opportunity to contribute to a globally recognised institution where commercial expertise and thoughtful customer service shape the experience of the brand.
Harrods is seeking an Assistant Manager to lead its H beauty team in Chester, building talent, developing colleagues and delivering the business vision for beauty. The role oversees operational, visual and back-of-house standards and collaborates with the Sales Manager and other functions on projects. Permanent, full-time position.
Role & Responsibilities
- Build and lead an exceptional team to deliver the business vision of the “Art of the Possible” in beauty.
- Inspire the team to uphold operational processes, including visual standards and back-of-house standards.
- Identify talent and recruit the right people to deliver excellent customer service.
- Develop colleagues and nurture new talent into future management roles.
- Collaborate with the Sales Manager and other business functions to coordinate and manage projects.
- Work on the shop floor with colleagues to support their performance and development.
- Seek constructive feedback from business and store stakeholders to drive continuous improvement.
- Ensure colleagues feel valued and included.
- Adhere to operational and safety standards.
- Present products or services creatively.
Qualifications
- Strong retail management background; beauty industry experience is desirable but not essential.
- Proven track record of leading large teams.
- Relationship-led leadership and management approach.
- Resilience and willingness to seek constructive feedback for continuous improvement.
- Self-awareness and comfort operating in ambiguity.
- Appreciation of and adherence to operational and safety standards.
- Experience in creative presentation of products or services.
Skills
Workplace
This position is based in Chester, England, UK.
Explore jobs in England or in the UK.
Benefits
A friendly working environment, abundant career opportunities and support across the business’s specialisms.
Culture
Harrods’ workplace culture is shaped by its heritage as an iconic British luxury retailer, with a strong emphasis on exceptional service, product expertise and meticulous attention to detail. Its dynamic, international environment brings together teams across retail, dining and specialist services, where collaboration and discretion are central to delivering a distinctive customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.