- Employment
- Internship
- Seniority
- Intern
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- 13, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
The E-Retail Intern supports Guerlain UK’s e-retail strategy alongside the Marketing and Commercial teams, delivering partner plans and digital retail initiatives that drive brand engagement and sell-out. The role covers retailer partnerships, product launches, e-merchandising, retail media, reporting and administration. This is a full-time internship with hybrid working.
Role & Responsibilities
- Support day-to-day relationships with e-retailers and their digital teams, serving as a contact point and delivering exceptional client service through clear, accurate written and verbal communication.
- Maintain organised processes to ensure all e-retail accounts are appropriately managed.
- Under the E-Retail Manager and E-Retail Coordinators’ supervision, deliver agreed partnership materials on time and to a high standard.
- Manage the deployment of new product launch data, including NLFs and retailers’ digital enrichment forms, ensuring forms are complete and products launch with full details.
- Support the planning of retailer strategy presentations and meetings.
- Cascade updated assets and copy to retailers following headquarters guideline updates, and record requests and final execution with retail partners in local trackers.
- Support the E-Retail Manager and E-Retail Coordinators in optimising retailer product catalogues and ensuring product pages are fully enriched and best in class.
- Ensure optimised e-merchandising discoverability, including attributions.
- Proactively and reactively pursue opportunities to secure free-of-charge (FOC) on-site visibility.
- Support retail media activations.
- Liaise with external agencies and suppliers on asset production, including partner briefs; validate assets with global teams and work with e-retailers on implementation.
- Maintain the Ratings & Reviews calendar and organise sampling campaigns with the third-party partner.
- Track asset expiry dates for Flix Media content pages and notify the E-Retail Coordinators when pages need updating.
- Monitor Guerlain’s and competitors’ visibility on e-retailer platforms, report findings to the business, and identify and explore key opportunities.
- Keep all required trackers up to date.
- Support the E-Retail Manager and E-Retail Coordinators with weekly and monthly sales reports.
- Support the eBusiness team with raising purchase orders (POs) and updating trackers.
- Conduct regular site walks and audits of e-retailer sites to ensure brand and product content is current, maintained in line with global guidelines, and reflects the brand identity, including on-site brand spaces.
- Complete and process order forms to ensure Ratings & Reviews stock is shipped and delivered to the third-party partner.
- Capture and log all paid and FOC visibility that goes live on-site.
Qualifications
- Knowledge of the UK market and beauty industry.
- A genuine interest in the luxury industry and beauty.
- Fluent English; French is a plus.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Intern», «Digital Retail Intern», «Online Retail Intern», «E-Commerce Merchandising Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.