- Employment
- Part-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain is seeking a Beauty Consultant for a permanent, part-time role of 22.5 hours per week at HBeauty in Chester. The consultant will deliver personalised luxury service, demonstrate products, develop client loyalty, achieve sales targets and support counter operations as a Guerlain brand ambassador.
Role & Responsibilities
- Proactively sell Guerlain products and deliver luxury-standard customer service.
- Understand and achieve or exceed sales targets set by the line manager.
- Proactively cross-sell across product categories to increase average transaction value and units.
- Maintain comprehensive knowledge of Guerlain products, recommend personalised products, and address customer objections confidently and appropriately.
- Demonstrate products through express makeovers and explain their benefits confidently.
- Initiate customer contact and welcome customers at the counter and through traffic-stopping outreach.
- Identify, understand and reformulate client needs.
- Build personal relationships with clients and develop loyalty.
- Educate clients about Guerlain products and the brand.
- Participate in merchandise management in line with corporate guidelines.
- Monitor stock levels, report issues to the Counter Manager and maintain sufficient stock levels.
- Complete assigned operational and administrative tasks.
- Represent Guerlain as a brand ambassador at all times.
- Follow company procedures and policies outlined in the employee handbook.
- Build relationships with store management and follow store policies and procedures.
- Carry out additional duties as directed by the management team.
Qualifications
- At least 3 years of experience.
- Tenacity and willingness to go the extra mile to deliver excellent luxury service.
- A results-driven approach and motivation to grow the business through events and counter activity.
- Self-confidence and ease in approaching and engaging customers.
- Strong selling skills.
- Knowledge of cosmetics and makeup application.
- Excellent communication skills and ability to identify products suited to customer needs.
- Immaculate grooming and presentation.
Skills
Experience
Minimum 3 years
Workplace
This position is based in Chester, England, UK.
Explore jobs in England or in the UK.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.