- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 23, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci is seeking a Client Advisor for its Heathrow multistore in London on a full-time, six-month fixed-term contract. The role combines personalized client service and styling with portfolio development, KPI achievement, store collaboration and adherence to Gucci’s presentation standards.
Role & Responsibilities
- Deliver a personalized, elevated client experience before, during and after the sale, exceeding expectations at every interaction.
- Build authentic client relationships by listening to needs, anticipating future desires and placing clients at the centre.
- Develop and nurture a client portfolio to support proactive, loyal and growing business.
- Demonstrate product knowledge and sensitivity to materials and craftsmanship.
- Create personalized, versatile and timeless looks, acting as a stylist and trusted fashion advisor.
- Translate fashion, trends and contemporary culture into relevant, inspiring styling proposals.
- Connect product storytelling with client lifestyles to strengthen emotional engagement and desirability.
- Drive individual sales performance and achieve KPI targets with a strong business mindset and entrepreneurial approach.
- Identify and maximize business opportunities through effective use of clienteling tools.
- Contribute to category performance and overall store results.
- Collaborate with colleagues and management, fostering team spirit and collective success.
- Support front- and back-of-house activities as needed to contribute to smooth daily operations.
- Uphold visual merchandising standards and ensure product presentation reflects Gucci’s image.
- Act professionally, transparently and authentically in internal and external interactions.
Qualifications
- Previous experience in high-quality client-service environments, preferably in fashion, luxury retail, accessories or luxury hospitality.
- Strong fashion sensibility and genuine passion for fashion culture and styling.
- Client-oriented mindset and strong relationship-building skills.
- Business-driven, proactive and results-oriented, with an entrepreneurial spirit.
- Excellent communication skills and the ability to create genuine, lasting client connections.
- Collaborative team player with a strong sense of responsibility.
- Comfort using digital tools and applications, with the ability to learn new technologies quickly.
- Ability to thrive in a fast-paced environment, multitask and prioritize effectively.
- Flexibility to work a retail schedule, including weekends and holidays.
- Fluent English; additional languages are a plus.
Skills
Experience
Previous experience in high-quality client-service environments, preferably in fashion, luxury retail, accessories or luxury hospitality.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Advisor», «Fashion Advisor», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.