- Location
- Nottingham England UK
- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Manufacturing, Artisanal & Industrial Operations
- Industry
- Fine Watches & Horology
- Posted
- 14, 2026
The Rolex Quick Service Technician at Goldsmiths in Nottingham assesses timepieces, carries out approved technical interventions and advises clients on repairs and servicing, supporting them from intake through collection. The role works closely with clients, colleagues, watchmakers and Rolex service centres to uphold quality, compliance and luxury service standards; it also requires out-of-hours availability for VIP events and willingness to train at remote UK locations.
Role & Responsibilities
- Assess timepieces and carry out approved technical interventions.
- Provide expert advice on repair and servicing requirements.
- Support clients throughout the aftercare journey, from intake through collection.
- Work closely with clients, colleagues, watchmakers and Rolex service centres to uphold quality, compliance and luxury service standards.
- Contribute to aftercare performance and build lasting client relationships.
Qualifications
- Excellent communication skills.
- Ability to manage client queries with empathy and professionalism.
- Excellent hand-eye coordination.
- Good manual dexterity.
- Craft curiosity, demonstrated through a detailed, process-led manual craft pursued professionally, through study or as a hobby; examples include engineering, electronics, art, textiles and music.
- Willingness to work out of hours for VIP events.
- Willingness to train in remote locations within the UK.
Skills
Workplace
The successful candidate will be located in Nottingham, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; generous discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Goldsmiths, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Rolex Aftercare Technician», «Watch Service Technician», «Timepiece Repair Technician», «Horology Service Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.