- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- £19,828/year
- Department
- Front Office, Concierge & Guest Experience
- Industry
- Fine Watches & Horology
- Posted
- 14, 2026
Goldsmiths is seeking a Client Experience Host in Oxford to support Sales Consultants and the store team, engage clients on the shop floor and handle back-office administration. The role offers £19,828 per annum (£12.71 per hour) plus benefits.
Role & Responsibilities
- Support Sales Consultants and the wider store team in delivering an exceptional, memorable client experience.
- Engage with clients from the moment they enter the store, creating a personal luxury experience that exceeds expectations.
- Work on the shop floor and carry out administrative duties in the back office.
Qualifications
- Exceptional communication and interpersonal skills.
- Experience in hospitality or luxury retail.
- Ability to build rapport and long-lasting relationships with clients.
- Strong understanding of exceptional customer experience.
- Experience working in a high-performing team.
- Excellent organisational skills.
Skills
Experience
Experience within hospitality or luxury retail and experience working within a high-performing team.
Workplace
The successful candidate will be located in Oxford, England, UK.
Explore jobs in England or in the UK.
Compensation
The base compensation for this position is GBP 19,828 per annum.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Goldsmiths, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Associate», «Client Services Host», «Customer Experience Host», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.