Estée Lauder Counter Lead
- Location
- Tunbridge WellsKentUK
- Compensation
- £12.79–1,305/week
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Estée Lauder Counter Lead in Tunbridge Wells: 30 hours/week driving sales and brand excellence in luxury beauty retail.
Role & Responsibilities
- Drive sales performance and market share growth while maintaining consumer-focused approach and daily/weekly targets
- Reflect credible and professional brand image to internal and external consumers at all times
- Deliver exceptional customer service and execute retail standards to maximize sales conversions
- Manage consumer recruitment and retention to build a loyal consumer base
- Plan and execute visual merchandising layouts aligned to company guidelines and retailer activity
- Implement local marketing and events initiatives to drive business and enhance brand presence
- Develop and maintain current product knowledge to deliver industry-leading consumer experience
- Manage daily stock replenishment, delivery coordination, and associated administrative processes
- Oversee promotional and discount activation in line with company guidelines
- Monitor competitor activities and identify market opportunities
- Ensure compliance with health, safety, security, and auditable operational procedures
- Manage refunds, complaints, and consumer service recovery to company standards
- Leverage digital tools and social media to protect and enhance brand image
- Deliver visual merchandising, pricing, messaging, and housekeeping standards
Qualifications
- Experience in fast-paced retail and/or consumer-facing environments
- Commercial understanding and awareness of the beauty and prestige goods industry
- Effective communication, organisation, and prioritisation skills
- Demonstrated ability to drive self-development and continuous improvement
Skills
Experience
Proven experience in a fast-paced retail and/or consumer-facing environment, with demonstrated commercial acumen and ability to manage sales performance, consumer relationships, and operational standards.
Education
No specific educational qualification stated in source material.
Workplace
This position is based in Tunbridge Wells, Kent, UK, within easy reach of London.
Compensation
The base compensation for this position ranges from GBP 12.79 to GBP 1,305 per week.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive commission and bonus plans.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Specialist», «Retail Supervisor», «Counter Manager», «Point of Sale Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.