Estée Lauder Counter Lead
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Estée Lauder Counter Lead at Boots Maidstone, part-time position for 26.25 hours over 4 days. Drive sales and brand excellence.
Role & Responsibilities
- Drive sales turnover and market share whilst maintaining consistent consumer focus and brand image integrity
- Maximise sales performance through excellent service delivery, retail standards, and effective selling techniques
- Achieve and monitor daily and weekly sales targets, utilising commercial reports to inform decision-making
- Plan and execute visual merchandising layouts in accordance with brand guidelines and agreed timescales
- Manage daily stock replenishment and inventory across omnichannel sales avenues including events, digital, and traditional retail
- Develop and maintain comprehensive product knowledge to deliver industry-leading customer experience
- Implement and monitor local marketing and events initiatives aligned with retailer activity and brand strategy
- Maintain daily review of retail standards including product displays, housekeeping, messaging, and pricing accuracy
- Oversee deliveries, stock movements, and associated administration within agreed company timeframes
- Ensure all refunds and complaints are managed according to company guidelines to mutually satisfactory resolution
- Monitor competitor activity and identify missed sales opportunities
- Leverage social media and digital tools to drive business growth whilst protecting brand image
- Create and maintain a safe working environment in compliance with company and retailer policies
- Manage all promotions and discounts in accordance with company guidelines; identify trends to enhance product performance
Qualifications
- Experience in a fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of the beauty and luxury retail industry
- Demonstrated ability to drive self-development and continuous improvement
- Effective communication, organisational, and prioritisation skills
Skills
Experience
Experience in a fast-paced retail and/or consumer-facing environment is essential. Candidates should demonstrate a proven track record of driving sales performance and maintaining brand standards in a retail setting.
Education
No specific formal education qualifications are stated as mandatory; however, literacy and numeracy commensurate with retail operations and sales reporting are expected.
Workplace
This position is based in Maidstone, Kent, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Lead», «Retail Lead», «Sales Team Lead», «Beauty Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.