Estée Lauder Counter Lead
- Location
- CheshuntHertfordshireUK
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Estée Lauder Counter Lead at Boots Cheshunt, UK. 30 hours/week flexible retail role driving sales and brand excellence.
Role & Responsibilities
- Drive sales performance and achieve daily/weekly targets through consultative selling and excellent customer service
- Represent the Estée Lauder brand with credibility and professionalism to internal and external stakeholders at all times
- Plan and execute visual merchandising layouts in accordance with brand guidelines and timescales
- Manage daily stock replenishment and inventory movements, ensuring efficient processing and accuracy
- Monitor competitor activities and identify market opportunities to enhance brand positioning and sales performance
- Leverage digital tools and social media to amplify brand messaging and drive business growth
- Deliver a consumer recruitment and retention strategy to cultivate a loyal customer base
- Maintain exceptional retail standards across product presentation, housekeeping, displays, and pricing on a daily basis
- Implement and oversee all promotional activities and discounts in compliance with company guidelines
- Ensure health, safety, and security protocols are followed to create a safe retail environment
- Manage refunds and complaints in accordance with company policy, escalating to the Area Manager when necessary
- Execute local marketing and events initiatives aligned with retailer campaigns and brand strategy
- Monitor commercial reports and performance metrics to make data-informed merchandising and promotional decisions
Qualifications
- Experience in a fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of the beauty and luxury retail industry
- Demonstrated ability to drive self-development and continuous improvement
- Effective communication, organisation, and prioritisation skills
Skills
Experience
Experience in a fast-paced retail and/or consumer-facing environment is required. Demonstrated commercial awareness and understanding of the beauty and luxury retail industry are essential.
Education
No specific formal education requirements stated; retail or beauty industry qualifications are not mandated.
Workplace
The successful candidate will be located in Cheshunt, Hertfordshire, UK, with easy access to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Brand Ambassador Lead», «Retail Counter Supervisor», «Beauty Sales Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.