Estée Lauder Counter Lead
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Counter Lead opportunity at Estée Lauder in Bristol. Drive sales and brand excellence in a fast-paced beauty retail environment.
Role & Responsibilities
- Drive sales turnover and market share whilst maintaining consumer focus and brand credibility
- Maximize sales performance through excellence in selling, service delivery, and adherence to retail standards
- Achieve and exceed daily and weekly sales targets through strategic planning and execution
- Develop and execute a consumer recruitment and retention strategy to grow brand loyalty
- Lead the planning and implementation of local marketing and events initiatives aligned with retailer activity
- Deliver brand strategy at the local level, ensuring effective execution and visibility of brand values
- Manage visual merchandising layouts according to guidelines and ensure daily retail standards maintenance
- Monitor competitor activities and market opportunities to protect and enhance brand positioning
- Leverage social media and digital tools to drive business growth and maintain brand image
- Ensure delivery of exceptional service with zero-tolerance for consumer complaints, creating a 'surprise and delight' culture
- Manage stock replenishment, promotions, and inventory loss prevention in line with company policies
- Oversee deliveries, stock movements, and administrative processes within agreed timeframes
- Maintain a safe working environment compliant with all health, safety, and security procedures
- Develop comprehensive product knowledge to deliver industry-leading consumer experiences
Qualifications
- Experience in a fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of the beauty and cosmetics industry
- Effective communication, organization, and prioritization skills
- Ability to drive self-development and continuous improvement
- Brand-oriented mindset with demonstrated ability to represent corporate values
Skills
Experience
Proven experience in a fast-paced retail environment, ideally within prestige beauty, cosmetics, or luxury goods retail. Demonstrated success in consumer-facing roles with a track record of driving sales performance and maintaining high retail standards.
Education
Secondary education or equivalent; relevant retail management qualifications or training programs are advantageous.
Workplace
This position is based in Bristol, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Counter Manager», «Retail Counter Supervisor», «Sales Counter Lead», «Brand Ambassador Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.