Estée Lauder Companies Digital Asset Management Systems Manager

About Estée Lauder Companies

The Estée Lauder Companies is a global leader in prestige beauty, founded in 1946 by Estée and Joseph Lauder and built on an enduring belief in creativity, high-touch service, and entrepreneurial spirit. As an employer, the Group offers talent the scale of an international house with the energy of distinctive brands across skincare, makeup, fragrance, and hair care. Its culture values innovation, inclusion, learning, and responsible growth, inviting professionals to shape consumer experiences from laboratory to counter, digital platform to boardroom. Employees join a purpose-led organization where heritage, artistry, and scientific excellence meet to define the future of luxury beauty.

Role & Responsibilities

• Define, implement and maintain the organisation-wide DAM governance framework, operating model, standards, policies and best practices, including metadata, taxonomy, asset lifecycle and content governance.
• Own day-to-day management, optimisation and evolution of the DAM platform; partner with technology teams and external vendors on enhancements, upgrades and integrations, and lead DAM projects and roadmap initiatives aligned with business priorities.
• Drive continuous improvement in content accessibility, efficiency, asset utilisation, user experience, automation and workflow effectiveness.
• Serve as the organisation’s primary DAM subject matter expert and build partnerships with marketing, creative, commercial and global stakeholders to drive platform adoption and effective use.
• Lead change management and champion DAM best practices; deliver training, onboarding and user support to ensure consistent use of platform capabilities.
• Support the development and optimisation of workflows for asset creation, approval, storage and distribution; ensure assets are accurately tagged, maintained and archived in line with governance standards.
• Collaborate with Content, Consumer Engagement and Creative Operations teams on efficient content delivery and activation, and align local and global asset management processes.
• Monitor platform performance, adoption, asset utilisation and user engagement; develop reporting frameworks and dashboards to measure effectiveness and business impact.
• Gather stakeholder feedback and business requirements to inform platform development, and identify opportunities to leverage AI-enabled tagging, search and content management capabilities.
• Use platform analytics, user feedback and business insights to improve DAM performance and value continuously.

Qualifications

• Significant experience managing Digital Asset Management platforms, content operations or marketing technology systems.
• Strong understanding of metadata, taxonomy, governance and digital content lifecycle management.
• Experience defining and implementing DAM operating models, standards and best practices.
• Strong stakeholder management skills, with the ability to influence across multiple business functions.
• Experience leading change management, training and user adoption initiatives.
• Strong analytical mindset and experience interpreting platform performance and usage metrics.
• Experience working with system integrations and broader marketing technology ecosystems.
• Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously.
• Strong communication skills and the ability to translate technical concepts into business-focused solutions.
• Experience in luxury, beauty, fashion, retail or premium consumer brands is beneficial.

Skills

Experience

Significant experience managing Digital Asset Management platforms, content operations or marketing technology systems; luxury, beauty, fashion, retail or premium consumer brand experience is beneficial.

Workplace

Benefits

Hybrid working; 25 days’ annual leave excluding bank holidays; one additional annual leave day to celebrate a birthday; holiday purchase opportunity; bonus opportunity; ability to work remotely or abroad for up to two weeks per calendar year; Summer Fridays; generous staff discount; mental health and wellbeing initiatives; benefits platform with exclusive discounts and offers; employee resource groups; LinkedIn Learning.

Culture

The Estée Lauder Companies fosters a collaborative, inclusive workplace where creativity, entrepreneurial thinking, and a passion for prestige beauty are deeply valued. As a global house of distinctive brands, it offers employees an environment that encourages innovation, professional growth, and a shared commitment to excellence and consumer inspiration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.