Estée Lauder Beauty Counter Manager
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Estée Lauder Counter Manager role in Edinburgh—lead beauty counter sales team, drive strategic business planning, and develop future leaders in prestige beauty.
Role & Responsibilities
- Lead, coach, and develop the counter sales team to achieve sales and customer service targets
- Create and execute strategic business plans to recruit and retain customers through in-store events and targeted campaigns
- Drive exceptional customer relationship management and implement front-line marketing initiatives
- Manage team performance, establish accountability, and foster a high-performing culture
- Develop and manage financial plans and allocate resources effectively
- Utilize computerized systems and data analysis to inform business decisions and customer insights
- Build and maintain professional networks and cultivate strategic relationships within the retail environment
Qualifications
- Proven retail sales experience with demonstrated success in a fast-paced environment
- Documented team leadership experience with ability to mentor and develop others
- Experience in strategic planning, execution, and business management
- Strong financial acumen and resource management capability
- Proficiency with computerized systems, email, and Microsoft Excel
- Excellent verbal and written communication skills with strong interpersonal abilities
- Results-oriented mindset with high drive to exceed objectives and standards
- Ability to handle complex customer service situations with diplomacy and tact
- High attention to detail and superior organizational skills
- Ability to work both autonomously and collaboratively within a team environment
Skills
Experience
Substantial retail sales experience in a dynamic, fast-paced environment. Proven track record of successful team leadership and coaching others to achieve performance objectives. Demonstrated experience in strategic planning, business management, and financial planning. Experience managing point-of-sale operations and driving customer acquisition through targeted initiatives.
Education
Not specified
Workplace
This position is based in Edinburgh, Scotland, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Estée Lauder, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Manager», «Point of Sale Manager», «Retail Team Lead», «Beauty Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.