Dorchester Collection People and Culture Administrator

About Dorchester Collection

Dorchester Collection operates hotels including The Dorchester in London, Hôtel Plaza Athénée and Le Meurice in Paris, and The Beverly Hills Hotel in Los Angeles County. Its properties hire across rooms, restaurants, kitchens, engineering and guest services.

Role & Responsibilities

• Serve as the first point of contact for People and Culture enquiries, providing timely, professional support.
• Support onboarding by preparing documentation, arranging system access and coordinating first-day activities.
• Prepare employment contracts, amendments, parental leave documentation, flexible working correspondence and other employee letters.
• Maintain accurate employee records in accordance with data protection requirements and company policies.
• Manage offboarding, including exit interviews and completion of employee documentation.
• Support compliance checks, audits and records management.
• Prepare and process payroll information with Finance to ensure accuracy and timely delivery.
• Support payroll validation, including employee data, pay changes and contractual updates.
• Assist with HR system administration and keep employee information accurate and up to date.
• Conduct regular data audits and support system improvements.
• Administer employee benefits and support enrolment and maintenance activities.
• Coordinate employee engagement initiatives, wellbeing activities, events and company communications.
• Support People and Culture projects covering employee experience, culture and engagement.
• Support employee relations processes by taking accurate meeting notes and maintaining confidential records.
• Manage People and Culture purchase orders, invoices and departmental expenses.
• Provide administrative support to the Vice President, People and Culture, including diary management, travel and expenses.
• Undertake other duties appropriate to the role, supporting the People and Culture team and wider business as required.

Qualifications

• Passion for People and Culture and a people-centric mindset.
• Previous experience in a human resources or administrative role.
• Strong written and verbal communication skills; English is the primary language used in the office.
• Tact and diplomacy when handling confidential information and sensitive employee data.
• Ability to work autonomously and set and meet deadlines while delivering quality results.
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
• Familiarity with HR systems and payroll software preferred but not required.
• Strong numerical reasoning and basic mathematical skills.

Skills

Experience

Previous experience in a human resources or administrative role.

Benefits

Complimentary stays with breakfast at Dorchester Collection hotels; 50% off bars and restaurants at its hotels; development opportunities; social events; prepaid contactless-card lunches on workdays; season ticket loan; cycle-to-work scheme; volunteering opportunities with the charity partner; access to a discount platform featuring thousands of retailers.

Culture

Each hotel has its own kitchens, service teams and history. In Paris, for example, a sommelier at Le Relais Plaza works at Hôtel Plaza Athénée, while the pastry team at Le Meurice prepares work for a different house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.