Dolce&Gabbana Sales Advisor

Location
London England UK
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Sept 30, 2026

Dolce & Gabbana Client Advisor position at Harrods London accessories corner. Luxury retail role requiring 3+ years experience and fluency in English.

Role & Responsibilities

  • Tailor the client experience to elevate the brand impression and create memorable interactions
  • Mentor and support sales staff performance while ensuring smooth operations on the shop floor
  • Promote and sell accessories by identifying and addressing international customers' needs
  • Deliver outstanding customer service and cultivate long-term relationships with clients
  • Maintain store standards in accordance with company guidelines and visual merchandising protocols
  • Demonstrate comprehensive product knowledge and communicate brand projects with passion and authenticity
  • Build enduring client relationships using clienteling tools such as Client Book, client ceremony instructions, and CRM systems
  • Monitor stock levels and support sales staff activities to optimize inventory management
  • Assist with basic cash operations and point-of-sale transactions as needed

Qualifications

  • Fluency in English (additional languages preferred)
  • Minimum 3 years of relevant experience in luxury retail
  • Proficiency in client ceremony protocols
  • Demonstrated effective sales techniques and KPI awareness
  • Strong customer focus with excellent presentation, interpersonal, and communication skills
  • Self-motivated with a positive professional attitude
  • Proven team player mentality

Skills

Clienteling CRM systems Client Book Sales techniques Customer service Inventory management Point-of-sale operations KPI tracking Product knowledge Luxury retail operations

Experience

Minimum 3 years of professional experience in luxury retail, with demonstrated expertise in client engagement, sales performance, and customer relationship management.

Workplace

The successful candidate will be located in London, England, UK.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Brand Consultant», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Dolce&Gabbana

Dolce&Gabbana Sales Advisor

London, UK

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