Dolce&Gabbana Client Advisor, Menswear
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 30, 2026
Dolce & Gabbana Client Advisor position in Harrods menswear, London. Luxury retail sales role requiring 3+ years experience.
Role & Responsibilities
- Tailor the client experience to elevate the brand impression and enhance customer satisfaction
- Support the sales staff performance by providing mentoring and ensuring smooth operations on the shop floor
- Promote and sell products by identifying international customers' needs and preferences
- Deliver outstanding customer service and build long-term relationships with clients
- Maintain store standards in accordance with brand guidelines
- Embody and transmit the brand vision through effective product knowledge and passionate engagement
- Build enduring client relationships using clienteling tools such as Client Book and CRM systems
- Monitor stock levels and support sales staff activities
- Support cash operations as required
Qualifications
- Minimum 3 years of relevant experience in luxury retail
- Mastery of client ceremony protocols
- Effective sales techniques and proven ability to meet store KPIs
- Self-motivation with a positive attitude and professional selling techniques
- Customer-focused mindset with strong presentation, interpersonal, and communication skills
- Strong team player with the ability to support colleagues
Skills
Experience
Minimum 3 years of proven experience in luxury retail environments, with demonstrated expertise in high-end menswear sales and client relationship management.
Workplace
The successful candidate will be located in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Dolce&Gabbana, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor, Luxury Menswear», «Luxury Retail Associate, Menswear», «Client Relations Associate, Menswear», «Brand Ambassador, Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.