Diptyque Sales Assistant
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 30, 2026
Sales Assistant at Diptyque Bicester Village pop-up boutique; temporary full-time role in luxury fragrance and beauty retail, starting June 2026.
Role & Responsibilities
- Deliver agreed sales KPIs including sales volume, average transaction value, units per transaction, conversion rates, and customer relationship management metrics
- Monitor and apply understanding of daily and weekly KPI and business objectives to drive performance
- Approach and assist every customer to achieve store sales targets while maintaining impeccable service standards
- Maintain comprehensive product knowledge of Diptyque fragrances, skincare, and decorative objects, staying current with trends, promotions, and new launches
- Record and monitor all customer sales contacts, preferences, and requirements in the CRM system
- Maintain counter presentation standards, ensuring the sales space is consistently clean, well-organized, and merchandised to brand standards
- Attend mandatory training sessions and product education programmes delivered by the company
- Follow all cash handling protocols and procedures established by the host store
- Adhere to company dress code and grooming guidelines, representing the luxury brand aesthetic at all times
- Support boutique reporting and KPI tracking as requested by management
- Collaborate effectively with Store Manager and team colleagues to support boutique operations
- Comply with all Diptyque company policies and Bicester Village centre regulations
Qualifications
- Previous experience in fragrance, beauty, or luxury retail environments
- Demonstrated sales track record with ability to meet and exceed sales targets
- Strong interpersonal and communication skills, both verbal and written
- Exceptional customer service orientation with confidence engaging with diverse clientele
- Self-motivated with the ability to work independently and take initiative
- Professional grooming and personal presentation reflecting luxury brand standards
- Flexible availability including weekends and select Sundays
- Positive, assertive, and solution-oriented attitude
Skills
Experience
Previous experience in fragrance, beauty, or luxury retail; proven sales record with customer-facing excellence in a retail environment
Education
No formal education requirement specified; general secondary education assumed as standard
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Sales Associate», «Beauty Retail Consultant», «Boutique Sales Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.