Diesel Senior Sales Associate
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 10, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Senior Sales Associate at Diesel (Carnaby Street, London) – deliver luxury retail excellence and drive client relationships in fashion.
Role & Responsibilities
- Welcome and assist each client, providing an exceptional in-store experience and demonstrating active leadership on the selling floor
- Develop and nurture meaningful, loyal client relationships through personal connections, CRM initiatives, and hand-crafted service experiences
- Master the art of storytelling and engage clients through thoughtful questioning to understand desires, needs, and expectations
- Execute cross-selling strategies across all departments to maximize sales opportunities and achieve individual targets and KPIs
- Manage payment operations accurately, including returns, refunds, remote sales, and tax-free transactions
- Maintain shop floor standards and visual displays in compliance with company operational guidelines and stock procedures
- Demonstrate proactive product and brand knowledge, staying informed of fashion trends and competitive landscape
- Address customer complaints effectively and professionally, escalating to management when necessary
- Contribute to store security by preventing product theft through proper tagging and merchandise management
- Drive sales performance through understanding client desires and creating personalized experiences
Qualifications
- Previous experience in sales roles within fashion luxury and structured retail environments
- Excellent understanding of the luxury sector and demonstrated product sensitivity
- Passionate about retail, client service, and commercial performance
- Strong communication skills with the ability to handle clients with care and empathy
- Digitally aware and open to new ways of working
- Courageous in ideas with an innovative approach to problem-solving
Skills
Experience
Previous experience in sales roles; experience in structured fashion luxury and retail companies is highly valued. Demonstrated success in client-facing retail environments with a proven commercial mindset.
Education
Secondary education minimum; further education or retail certifications are advantageous.
Workplace
The role is situated in London, England, UK.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Senior Client Advisor», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.