Clinique Counter Manager
- Location
- Milton KeynesBuckinghamshireUK
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Clinique Counter Manager – Milton Keynes, John Lewis. Lead retail sales team, drive business targets, manage 30-hour weekly position.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan focused on customer recruitment and retention through strategic targeting
- Plan and deliver impactful in-store events and campaigns
- Manage customer relationship initiatives to build brand loyalty
- Hold team members accountable for performance while fostering a high-performing culture
- Manage inventory, operations, and compliance at point of sale
- Analyze consumer insights and market data to inform business planning and promotions
Qualifications
- Proven retail sales experience with demonstrated results and targets exceeded
- Team leadership experience in a fast-paced retail environment
- Strategic planning and execution capability
- Financial acumen including budget development and resource management
- Proficiency with computerized systems, email, and Microsoft Excel
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to win people over
- Quality customer service orientation and ability to handle difficult situations diplomatically
- High attention to detail and organizational skills
- Ability to work autonomously and as part of a cohesive team
Skills
Experience
Proven leadership, coaching, and business management experience gained in a fast-paced retail environment. Experience in strategic planning and execution as well as financial management is essential. The candidate should demonstrate a track record of meeting and exceeding sales and service targets.
Education
No specific educational qualifications required; however, secondary education and relevant retail management training or certifications are advantageous.
Workplace
The successful candidate will be located in Milton Keynes, Buckinghamshire, UK, with easy access to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Point of Sale Manager», «Sales Manager», «Beauty Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.