Clinique Counter Lead
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Clinique Counter Lead position in Upminster – drive sales, brand excellence, and retail operations.
Role & Responsibilities
- Drive sales performance and achieve daily/weekly targets through effective selling and consumer engagement
- Maintain and elevate brand image through professional demeanor, accurate product knowledge, and brand values representation
- Implement visual merchandising layouts and ensure retail standards (product displays, pricing, housekeeping) are maintained to company guidelines
- Manage stock replenishment, deliveries, and inventory administration within agreed timescales
- Plan and execute local marketing and events initiatives aligned with retailer activity and brand strategy
- Leverage social media and digital tools to promote the brand and identify business opportunities
- Monitor competitor activities and identify market opportunities to enhance product performance
- Ensure consumer complaints and refunds are handled in line with company guidelines and escalate to Area Manager when necessary
- Develop and execute consumer recruitment and retention strategies to build brand loyalty
- Maintain health, safety, and security compliance across all operational activities
- Review commercial reports and make data-driven merchandising and promotional decisions
Qualifications
- Experience in fast-paced retail or consumer-facing environments
- Commercial awareness and understanding of the beauty/cosmetics industry
- Strong organizational and prioritization skills
- Effective communication abilities in English
Skills
Experience
Proven experience in a fast-paced retail or consumer-facing environment with demonstrated ability to drive sales and manage teams in a point-of-sale capacity.
Education
Secondary education or equivalent; additional training in beauty/cosmetics retail or brand management is advantageous.
Workplace
This position is based in Upminster, Essex, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Supervisor», «Point of Sale Manager», «Retail Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.