Clinique Counter Lead
- Location
- Tunbridge WellsKentUK
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Clinique Counter Lead in Tunbridge Wells. Drive luxury beauty sales at Boots with exceptional retail experience and brand leadership.
Role & Responsibilities
- Drive sales turnover and market share while maintaining a consumer-focused approach and credible brand image
- Maximize sales through consultative selling, exceptional service delivery, and adherence to premium retail standards
- Achieve and exceed daily and weekly sales targets through performance analysis and commercial decision-making
- Lead visual merchandising execution and maintain counter displays to brand guidelines and aesthetic standards
- Manage daily stock replenishment, inventory control, and loss prevention in accordance with company security policies
- Deliver a consumer recruitment and retention strategy, developing product knowledge to ensure an industry-leading beauty counter experience
- Monitor competitor activities and identify market opportunities across all sales channels including events, omnichannel, and digital platforms
- Execute local marketing and event initiatives aligned with retailer strategy and brand campaigns
- Maintain audit-compliant operational standards including health, safety, housekeeping, and administrative processes
- Manage customer refunds and complaints to resolution in alignment with company guidelines
- Leverage digital tools and social media to enhance brand image and drive business growth
- Champion brand values and ambassador responsibilities, ensuring consistent representation of brand positioning
Qualifications
- Experience in fast-paced retail and/or consumer-facing environments
- Commercial understanding and awareness of the beauty or luxury retail industry
- Effective communication, organisational, and prioritisation skills
- Ability to drive self-development and continuous improvement
Skills
Experience
Experience in a fast-paced retail and/or consumer-facing environment is essential. Candidates should demonstrate commercial awareness and a track record of driving sales performance in luxury beauty or selective retail settings.
Workplace
This position is based in Tunbridge Wells, Kent, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clinique, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Counter Manager», «Beauty Counter Lead», «Sales Lead», «Point of Sale Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.