Clarins Business Manager
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 30, 2026
Clarins seeks an experienced Business Manager in Horsham to lead retail operations, drive team performance, and grow the beauty business unit.
Role & Responsibilities
- Lead and manage the Clarins business unit to drive growth and revenue targets, taking full ownership of account performance and team accountability
- Plan and allocate team resources effectively to deliver superior customer service and meet business objectives
- Identify and maximize commercial opportunities through brand activations, new product launches, and promotional campaigns
- Monitor and maintain accurate stock levels and sales performance while analyzing competitive, departmental, and store performance metrics
- Build strong professional relationships with team members, providing coaching, mentoring, and support for individual development and career progression
- Lead by example, demonstrating commitment to excellence in customer service and brand representation
Qualifications
- Minimum 2 years of management experience, ideally within beauty retail or hospitality
- Extensive background in beauty retail or spa environments
- Exceptional customer service skills with a demonstrated track record of customer satisfaction
- Proven ability to coach, motivate, and develop team members effectively
- Strong communication and analytical capabilities
Skills
Experience
Minimum 2 years in a management role, ideally within beauty or retail sectors. Significant hands-on experience in a beauty retail or spa environment is essential. Demonstrated success in leading retail teams and driving business growth through customer engagement and sales optimization.
Education
No specific educational qualification stated; relevant retail management or beauty industry certification would be advantageous.
Workplace
The successful candidate will be located in Horsham, England, UK, with easy access to London.
Benefits
33 days annual leave (inclusive of bank holidays), Clarins For You rewards and benefits platform, generous employee discount, training allocation, performance-based bonus potential up to 3%, career development opportunities, access to Employee Assistance Programme wellness services, volunteer day scheme.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Business Manager», «Beauty Business Manager», «Account Manager – Beauty», «Department Manager», «Store Business Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.