Clarins Beauty Coach
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 30, 2026
Clarins Beauty Coach (29hrs/wk) position in Norwich at John Lewis. Part-time skincare retail role with competitive benefits and career development.
Role & Responsibilities
- Maintain consistently high standards of customer service and comprehensive product knowledge
- Develop skincare conversations with customers, engaging them in the brand journey and increasing product sales
- Promote unique brand differentiation and the link between ingredient stories, product benefits, and usage instructions
- Create retail theatre experiences to attract and entice customers, incorporating the brand's customer journey narrative
- Focus on customer loyalty initiatives to encourage repeat business and brand advocacy
- Overcome selling challenges with confidence and commercial acumen
- Work flexibly across shifts, including weekends and evenings as required
Qualifications
- Hands-on experience in beauty or retail roles with exceptional customer service skills
- Commercial awareness and understanding of retail sales dynamics
- Excellent communication skills and ability to build relationships rapidly
- Flexibility to work variable shifts including weekends and evenings
- Passion for skincare and beauty products
- Confidence and articulate communication style
- Comfort in a target-driven retail environment
Skills
Experience
Experience in a hands-on beauty or retail role with demonstrated exceptional customer service skills is essential. Candidates should possess commercial awareness and a proven track record of engaging customers and driving sales in a target-oriented environment.
Workplace
The role is situated in Norwich, Norfolk, UK.
Benefits
33 days annual leave (inclusive of bank holidays), Clarins For You rewards and benefits platform, generous employee discount, training allocation, performance-based bonus potential of up to 3%, career development opportunities, volunteer day program (We Care), access to wellbeing services through Employee Assistance Programme
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Clarins, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Skincare Consultant», «Retail Beauty Specialist», «Brand Beauty Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.