- Employment
- Full-time
- Seniority
- Entry-Level
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s seeks a Receptionist to welcome guests, manage arrivals and departures, assist with enquiries and reservations, and handle cash and foreign currency exchange. The role is permanent, full-time, 40 hours per week, on a four-days-on, four-days-off shift pattern.
Role & Responsibilities
- Create memorable experiences for all guests.
- Check guests in and out, escort them to their rooms, and introduce them to the hotel’s outlets.
- Assist with guest enquiries and maintain thorough knowledge of hotel services.
- Build rapport with each guest to create emotional connections.
- Take reservations and ensure instructions are carried out and processed accordingly.
- Handle cash and foreign currency exchange.
Qualifications
- Experience in a similar role within a five-star or fine-dining environment.
- Provide intuitive service, understand guests’ needs, and create exceptional experiences that result in lasting memories.
- Be a team player, eager to learn, take on challenges, and develop.
- Have a thorough understanding of Forbes and LQA Standards.
- Be eligible to live and work in the UK and provide documented evidence of eligibility during recruitment.
Skills
Experience
Experience in a similar role within a five-star or fine-dining environment.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Enhanced maternity and paternity pay; holiday allowance increases after 3 and 5 years of service; travel season ticket loans; pension scheme; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers; eye test vouchers and contributions towards glasses; 24-hour colleague assistance helpline; on- and off-site occupational health service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary all-day dining staff restaurant; referral scheme with earnings of up to £1,500; colleague recognition and award programme; colleague-of-the-month prizes; an additional paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential Maybourne room rates of £50 per overnight stay for the employee or family; hotel guest experience stay with an overnight stay and dining at the hotels’ restaurants and bars; 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; retirement functions. Terms and conditions apply to all benefits.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.