- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Food & Beverage Service
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s is seeking a Head Waiter to lead service at Dante Mayfair, serving modern Italian cuisine and cocktails while delivering an exceptional dining experience. This permanent, full-time role is 40 hours per week, worked five days on and two days off, and includes team oversight, dining-room setup and guest complaint handling.
Role & Responsibilities
- Create memorable guest experiences while ensuring prompt, professional service.
- Oversee the waiter team and ensure service standards are maintained.
- Oversee and assist with dining-room setup, including table settings, waiter stations and stock.
- Ensure guests in the assigned section have an unforgettable dining experience.
- Handle complaints promptly and efficiently.
- Ensure compliance with licensing laws and health and safety legislation.
Qualifications
- Demonstrate dedication to Claridge’s and Dante, with a commitment to consistent product and service quality.
- Provide intuitive service and understand guests’ needs to create exceptional experiences and lasting memories.
- Be motivated and creative, with experience in a similar role in a five-star or fine-dining environment.
- Have a passion for food and quality products; be a team player, eager to learn, take on challenges and develop.
- Fluent spoken and written English; a second language is desirable but not essential.
- Be eligible to live and work in the UK and provide documented evidence of eligibility.
Skills
Experience
Experience in a similar role in a five-star or fine-dining environment; no duration stated.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Enhanced maternity and paternity pay; holiday allowance increases after 3 and 5 years of service; travel season ticket loans; pension scheme; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers; eye test vouchers and contributions towards glasses; 24-hour colleague assistance helpline; on- and off-site occupational health service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary staff restaurant serving nutritious meals; referral scheme with earnings up to £1,500; colleague recognition and award programmes with prizes; paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential Maybourne room rates of £50 per overnight stay; hotel guest experience stay including an overnight stay and dining at its restaurants and bars; 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; retirement functions.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.