- Employment
- Full-time
- Seniority
- Manager
- Department
- Food & Beverage Service
- Posted
- Nov 11, 2026
About Claridge’s
Claridge’s is a Maybourne hotel on Brook Street in London’s Mayfair. Its rooms and public spaces combine Victorian, Art Deco and contemporary design. The hotel operates restaurants, bars, event spaces and a spa, bringing together careers in guest services, housekeeping, culinary work and other hotel departments. Its approach to hospitality places individual guest care and attention to detail at the center of service.
Claridge’s is seeking an Assistant Foyer Manager to support the Restaurant Director and Deputy in overseeing a 50-person team in the Foyer & Reading Room. The role leads briefings, supports training, reservations and complaint handling, and delivers polished dining service; it is permanent, full-time, with a five-days-on, two-days-off shift pattern and 40 hours per week.
Role & Responsibilities
- Create memorable guest experiences while ensuring prompt, professional service and adherence to standards.
- Support the Restaurant Director and Deputy in overseeing a team of 50 colleagues.
- Assist with colleague training during departmental induction and through ongoing development to achieve and exceed minimum service standards.
- Ensure appropriate table reservations.
- Lead daily team briefings so colleagues on duty understand their responsibilities and are informed about guests and their preferences.
- Handle complaints promptly and efficiently.
- Ensure compliance with licensing laws and health and safety legislation.
Qualifications
- Experience in a similar role within a five-star or fine-dining environment.
- Passion for food and beverage, with excellent knowledge.
- Confidence leading, supporting and motivating a team.
- Ability to manage service flow and support service during busy periods.
- Ability to provide intuitive service and understand guest needs to create exceptional experiences and lasting memories.
- A team-oriented, eager learner who welcomes challenge and development.
- Thorough understanding of Forbes and LQA Standards.
- Must be eligible to live and work in the UK and provide documented evidence of eligibility.
Skills
Experience
Experience in a similar role within a five-star or fine-dining environment.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Enhanced maternity and paternity pay; holiday allowance increases after 3 and 5 years of service; travel season ticket loans; pension scheme; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers; eye test vouchers and contributions towards glasses; 24-hour colleague assistance helpline; on- and off-site occupational health service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary all-day dining staff restaurant; referral scheme with rewards up to £1,500; colleague recognition awards and prizes; an additional paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development; long-service awards; preferential room rates of £50 per overnight stay for the employee or family across Maybourne; hotel guest experience stay; 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; retirement functions. Terms and conditions apply to all benefits.
Culture
Claridge’s emphasizes personal service and care in the details of a guest’s stay. Its recruitment materials describe collaboration across departments and opportunities for learning and development.
About Cerulean
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