Chanel Fragrance & Beauty Sales Consultant

Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sept 18, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Fragrance & Beauty Sales Consultant in Newcastle – join the luxury brand as a retail ambassador driving client relationships and sales targets.

Role & Responsibilities

  • Build and nurture long-lasting client relationships through tailored, memorable experiences both in-store and via digital channels
  • Deliver expert, personalized fragrance, makeup, and skincare consultations that educate and inspire clients through knowledgeable storytelling
  • Actively recruit new clients and expand client portfolio using clienteling and data capture tools
  • Achieve individual and counter sales targets and key performance indicators
  • Embody Chanel values and DNA as the ultimate brand ambassador in all client interactions
  • Contribute to collective action on Chanel's sustainability ambitions across nature restoration, circularity, dignity and women's autonomy

Qualifications

  • Demonstrated experience in client-facing retail environments, preferably in prestige beauty or fragrance
  • Proven ability to build rapport and create meaningful client connections quickly
  • Collaborative, team-first mindset with strong interpersonal skills
  • Passion for exceptional client experience and luxury retail standards

Skills

Clienteling tools and data capture systems Product knowledge in fragrance, makeup, and skincare Customer relationship management (CRM) proficiency Sales target achievement and KPI management Storytelling and product consultation techniques Digital engagement and omnichannel retail

Experience

Experience in a client-facing retail environment, with a demonstrated passion for luxury goods and client experience. Candidates with prior experience in prestige beauty, fragrance, or high-end retail environments are particularly valued.

Education

No specific educational qualifications are stipulated; however, candidates with completion of secondary education or equivalent are expected.

Workplace

The role is situated in Newcastle upon Tyne, Tyne and Wear, UK.

Benefits

Private medical insurance with pre-existing condition coverage and ability to add family members; online GP app with 24/7 appointments available within 24 hours; cycle scheme participation for tax-exempt bike and/or accessories; pension and life assurance; retail discounts across multiple retailers including supermarkets, gyms, and days out; employee assistance programmes; arts and culture ticket discounts across major London attractions; Chanel product discounts and employee-only sales; service awards programme offering Chanel products, retail vouchers, and additional holidays at service milestones.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Advisor», «Fragrance Consultant», «Prestige Beauty Associate», «Client Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fragrance & Beauty Sales Consultant

Newcastle upon Tyne, UK

Continue to the application.