Chanel Fashion Advisor

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Build genuine relationships with clients to foster trust and enduring loyalty.
• Provide personalised guidance that enhances each client’s journey, drawing on an in-depth understanding of their preferences and lifestyles.
• Maintain an organised, efficient approach to tasks, with close attention to detail.
• Promote collaboration, creativity and high standards of luxury service within the boutique, inspiring colleagues to uphold CHANEL’s legacy of excellence.
• Connect with clients at all levels, creating a welcoming and engaging atmosphere.
• Collaborate closely with colleagues and contribute to a cohesive team environment.
• Help create desire by interpreting fashion trends and shaping the narrative of luxury.
• Contribute to CHANEL’s sustainability vision across restoring nature and climate, investing in circularity, advancing dignity and prosperity, and promoting women’s autonomy.
• Address client challenges creatively, meeting their needs and exceeding expectations.

Qualifications

• Ability to build authentic, lasting relationships through empathy and personalised service.
• Strong awareness of trends and a deep appreciation for CHANEL’s heritage and style.
• Confident, elegant storytelling and interpersonal skills to engage clients meaningfully.
• Collaborative attitude that fosters a positive, high-performing boutique environment.
• Organised, efficient approach and commitment to excellence in every task.

Skills

Benefits

Eligibility-dependent benefits, subject to change, include private medical insurance covering pre-existing conditions with the option to add family members, an online GP app with 24/7 appointments available within 24 hours, Cycle Scheme participation, pension, life assurance, retail discounts, employee assistance programmes and support lines, wellbeing platforms, arts and culture ticket discounts at major London attractions, CHANEL product discounts, employee-only sales, and service awards offering CHANEL products, retail vouchers and additional holidays at milestones.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.