Chanel CSRD Reporting and PMO Senior Manager

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Lead the annual CSRD reporting cycle, maintaining the integrated reporting plan, calendar and critical path with the Communications team.
• Coordinate contributors through functional reporting leads and established topic, Divisional and Regional focal points, engaging contributors directly where agreed.
• Track milestones, dependencies, risks, decisions and actions, escalating as needed.
• Coordinate review, approval, assurance and publication-readiness milestones, including sign-off by accountable stakeholders.
• Maintain the CSRD reporting framework, contributor instructions, templates, data flows and control requirements.
• Coordinate collection and consolidation of quantitative and qualitative information through existing processes and accountable reporting leads, respecting confidentiality, access controls and source-data ownership.
• Coordinate consistency checks across disclosures and between data, narrative, strategy and supporting evidence; strategic intent, subject-matter interpretation and related judgements remain with the relevant senior Functional and topic owners.
• Identify gaps, inconsistencies and incomplete inputs, and coordinate resolution with accountable owners.
• Prepare and facilitate CSRD governance forums, working sessions and executive reviews.
• Provide status reporting on progress, risks, decisions and readiness.
• Maintain the RACI, decision log and action tracker.
• Build effective working relationships with senior contributors across the House.
• Coordinate internal assurance and external audit activities as the central interface.
• Maintain evidence traceability, review records and control documentation in conjunction with Legal.
• Coordinate information requests, issue resolution and closure of assurance findings.
• Build assurance readiness progressively throughout the cycle.
• Plan and deliver an end-to-end CSRD report dry run in parallel with publication of the FY 2026 sustainability report.
• Use the dry run to test governance, contributor readiness, data and narrative flows, controls, evidence management, review and sign-off mechanisms, and audit preparedness.
• Work with Global Communications to flag data or narrative issues that may create reputational risk.
• Produce a consolidated dry-run report, gap assessment and prioritised remediation plan.
• Apply lessons learned to the design of the subsequent CSRD reporting cycle.
• Run a structured post-mortem and maintain a continuous-improvement backlog.
• Standardise repeatable activities, templates, controls and reporting routines.
• Identify opportunities for workflow support and automation while preserving human accountability for interpretation, judgement and sign-off, in line with Functional leads' direction.
• Build a repeatable and sustainable CSRD reporting capability within Sustainability Performance & Reporting.
• Work with the Global Finance Lab and relevant Technology teams to map the CSRD PMO activity model and identify repeatable activities suitable for AI enablement.
• Contribute business-process expertise to the design, testing and progressive deployment of an AI-enabled CSRD Reporting Agent.
• Help the agent progressively support planning, reminders, contributor coordination, evidence traceability, consistency checks, governance reporting and audit-request management.
• Define human-in-the-loop controls so regulatory interpretation, expert judgement, challenge, accountability and formal sign-offs remain with the relevant stakeholders.
• Document activities, rules, templates and decision points needed for the AI Agent to support future CSRD PMO activities after the mission.

Qualifications

• Significant experience in sustainability reporting, financial or regulatory reporting, audit, controls, or complex programme delivery.
• Practical knowledge of CSRD and ESRS reporting requirements.
• Strong end-to-end project management and governance discipline.
• Ability to coordinate, challenge and influence senior stakeholders without direct authority.
• Strong analytical, synthesis, writing and presentation skills.
• Fluent written and spoken English; French is an advantage.
• An audit and control mindset, with a high level of attention to detail and evidence traceability.

Skills

Experience

Significant experience in sustainability reporting, financial or regulatory reporting, audit, controls, or complex programme delivery.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.