- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
Canada Goose is hiring a part-time Retail Sales Associate at its London store. The role focuses on achieving sales targets, delivering memorable client experiences, developing client relationships and supporting store operations and visual merchandising.
Role & Responsibilities
- Achieve or exceed personal sales targets and productivity standards.
- Build a positive store environment through effective communication, collaboration and partnership with the management team.
- Attend and participate in all store meetings, events and product knowledge sessions.
- Help drive the Net Promoter Score (NPS) and other selling and service metrics, including conversion, average dollar per transaction and average unit retail.
- Contribute to the store’s Units per Transaction (UPT) by introducing new, underperforming and strategic categories.
- Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after-sale customer engagement.
- Use in-store elements to create a memorable customer experience and encourage repeat purchases.
- Follow store operating procedures to minimize shrink.
- Handle point-of-sale (POS) transactions in compliance with company standards.
- Support the upkeep of the physical store and its standards.
- Maintain visual merchandising directives.
Qualifications
- At least 2 years of customer service experience, preferably in apparel retail.
- A proven record of successful sales performance.
- Previous experience working with affluent and luxury brands in high-traffic locations.
- Strong time-management and multitasking skills.
- Ability to work efficiently in a fast-paced, team-oriented environment.
- A good understanding of CRM tools and processes.
- Excellent communication and social skills.
- Basic Microsoft Office skills, specifically Word and Excel.
- Proficiency in another language is an advantage.
Skills
Experience
At least 2 years of customer service experience, preferably in apparel retail.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Benefits
A comprehensive and competitive Total Rewards Program; career-growth opportunities through internal and external programs; Goose Rewards and ICON Rewards; donation matching and paid volunteer time through CG Gives; tools and resources supporting physical and mental health, adapting to change and connecting with colleagues.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Canada Goose, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Advisor», «Store Sales Associate», «Customer Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.