Calvin Klein Supervisor, Retail
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 22, 2026
Calvin Klein Supervisor role in Bluewater, UK. Lead retail operations, team management, and drive sales in a premium lifestyle environment.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve optimal customer service, sales, and profit outcomes
- Support the management team in overseeing personnel, product merchandising, business processes, and store results
- Participate in weekly management meetings and staff briefings
- Communicate marketing and sales promotions clearly to all store staff
- Drive shop floor sales and exceed store targets by motivating team performance while delivering exemplary customer service
- Foster a positive store environment through fair and consistent treatment of customers and colleagues
- Provide comprehensive training on product knowledge and store maintenance standards
- Achieve personal sales targets and company KPIs including sales-to-budget, sales per hour, and units per transaction
- Execute manager-on-duty functions including store opening, closing, and floor management
- Build and maintain quality customer relationships to develop a repeat customer base
- Oversee visual merchandising execution and consistency across sales floor and back room
- Collaborate with management to develop a talent pool for key positions and succession planning
Qualifications
- Previous supervisory or specialist experience within a premium or luxury brand environment
- Demonstrated people management experience with conflict resolution capability
- Strong communication skills and relationship-building ability
- Proven ability to work effectively within a team environment
- Confidence in providing constructive feedback for behavioral improvement
- Ability to adapt quickly to change and work at pace
- Strong presence and authentic engagement on the shop floor
- Initiative-driven problem-solving mindset with a 'can-do' approach
Skills
Experience
Previous track record in supervisory or specialist roles within a premium or luxury brand, with demonstrated people management experience and the ability to drive sales performance in a retail environment.
Workplace
This position is based in Dartford, England, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Operations Supervisor», «Sales Floor Supervisor», «Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.