Calvin Klein Store Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 22, 2026
Store Manager role at Calvin Klein St Pancras, London. Lead premium retail operations, team and P&L for PVH's iconic brand. Full-time position.
Role & Responsibilities
- Partner with the store management team to build business opportunities and achieve company standards including sales and wage budgets, sales per hour, units per transaction, conversion rates, expense control, shrinkage, mystery shop results, store audits and profitability targets
- Identify growth opportunities and collaborate cross-functionally to improve performance and drive business expansion
- Foster a consistently positive store experience through fair and consistent treatment of customers and staff members
- Ensure 'door to floor' best practices, visual merchandising directives and standards are executed across the sales floor and back-of-house operations
- Communicate regularly with the buying team to ensure optimal stock levels and demographically appropriate inventory availability
- Analyze store-level reports and develop actionable plans to improve results
- Communicate daily with staff regarding individual sales goals, key performance indicators, store results, and product information to enable exceptional service delivery
- Manage manpower planning, recruitment, interviewing, hiring and onboarding processes
- Provide structured training and coaching to employees and maintain appropriate documentation
- Lead weekly management meetings and regional meetings; contribute strategically to business discussions
- Make sound decisions under stressful and changing conditions based on available information
- Set challenging but attainable goals with emphasis on service quality, customer satisfaction and financial performance
- Coordinate action plans whilst managing budget implications and consequences
- Communicate clear ideas and goals, manage implementation and deliver measurable results
- Build energy and excitement around shared organizational goals and values
Qualifications
- Progressive retail management experience, preferably in premium or branded retail environments
- Proven store management experience in service or retail sector
- Extensive track record connecting with consumers in a brand retailer environment
- Strong background in retail operations, budgeting, planning and sales
- Demonstrated people management experience with capability to resolve conflict and drive productive outcomes
- Effective communicator with ability to foster belonging and psychological safety
- Collaborative leadership style with recognition of team contributions and achievements
- Comfort giving constructive feedback that promotes positive behavioral change
- Ability to adapt quickly and work with pace in evolving environments
- Energetic presence on the shop floor with ability to inspire trust
Skills
Experience
Progressive retail experience with previous store management in service or retail industry; extensive consumer engagement experience in brand retail; previous retail operations, budgeting, planning and sales experience; demonstrated people management capability.
Education
Not specified
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Store Operations Manager», «Retail Operations Leader», «Branch Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.