Calvin Klein Retail Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 22, 2026
Calvin Klein seeks a Retail Supervisor for its Cambridge store. Lead operations, drive sales, and inspire teams at this full-time premium retail position.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve optimal customer service, sales, and profitability
- Lead and manage store personnel across all merchandising, product, and business functions
- Participate in weekly management and staff meetings to communicate strategy and promotions
- Drive sales performance by motivating the team to exceed store targets while delivering exemplary customer journeys
- Foster a positive, fair, and consistent store environment for all customers and colleagues
- Train staff on product knowledge, store maintenance, and business strategy execution
- Achieve personal and team sales targets including sales versus budget, sales per hour, and units per transaction
- Perform manager-on-duty functions including store opening, closing, and floor management
- Develop repeat customer relationships through unparalleled service excellence and customer-centric approaches
- Execute visual merchandising best practices and review compliance consistently across sales floor and back room
- Build and mentor a talent pipeline for key positions including potential successors
- Resolve conflicts and manage performance issues with diplomatic and constructive feedback
Qualifications
- Previous supervisory or specialist experience within a premium or luxury retail brand
- Proven people management experience with conflict resolution and performance management capabilities
- Demonstrated effective communication skills with strong relationship-building abilities
- Team-oriented mindset with recognition for individual and collective contributions
- Confident in delivering constructive feedback that drives positive behavioral change
- Comfort with change and adaptability in fast-paced retail environments
- Energetic presence on the shop floor with authentic brand embodiment
- Solutions-oriented approach with strong initiative and in-store problem-solving ability
Skills
Experience
Previous track record of supervisory or specialist roles within a premium or luxury brand environment, with demonstrated people management experience and the ability to drive sales and operational excellence in a retail setting.
Education
Not specified
Workplace
The successful candidate will be located in Cambridge, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Calvin Klein, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Supervisor», «Retail Floor Supervisor», «Shop Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.