Bvlgari Client Advisor
- Location
- ManchesterEnglandUK
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sept 24, 2026
About Bvlgari
Founded in Rome in 1884, Bvlgari is one of the world’s most distinctive luxury houses, celebrated for its bold Italian creativity, exceptional craftsmanship, and mastery of jewellery, watches, accessories, fragrances, and hospitality. As an employer, Bvlgari offers a refined, international environment where heritage and innovation meet, inviting talent to contribute to a culture of excellence, entrepreneurial spirit, and client-centric elegance. The Maison values diverse expertise, from artisanal savoir-faire to retail leadership and corporate functions, and encourages professional growth within the wider LVMH ecosystem. Working at Bvlgari means joining a Roman-born brand with a global vision and an enduring passion for beauty.
Bulgari Client Advisor position at Selfridges Manchester. Full-time luxury retail role in jewelry and watches with competitive salary.
Role & Responsibilities
- Deliver an exceptional selling experience to all clients and prospects entering the store, addressing browsing inquiries, purchases, care requests, and complaints with professionalism and brand consistency
- Maintain accurate and current client information in the company CRM system and execute one-to-one CRM initiatives according to established guidelines
- Address complex client complaints diplomatically, offering resolution strategies that uphold brand reputation while satisfying client concerns
- Serve as a proactive liaison between clients and local and central service departments
- Actively work towards meeting or exceeding individual sales targets and contributing to overall store KPIs
- Understand and remain current on all training and procedures to provide flawless experience and personalized advice to clients
- Adhere strictly to all company policies regarding discounts, security measures, fiscal responsibilities, and legal regulations during sales transactions
Qualifications
- Minimum 5 years of retail or luxury sales experience
- Fluent in English
- Proven track record of exceeding sales targets in a luxury retail environment
- Expertise in jewelry and watches, or demonstrated ability to master luxury product knowledge
- Strong CRM system proficiency
- Exceptional interpersonal and communication skills
Skills
Experience
Minimum 5 years of proven retail or luxury sales experience, with demonstrated success in high-end jewelry and watches retail environments or similar luxury sectors.
Education
Secondary education (GCSE or equivalent); additional retail certifications or luxury industry training preferred but not required.
Workplace
This position is based in Manchester, England, UK.
Culture
Bvlgari fosters a dynamic, multicultural workplace where Italian heritage, Roman creativity, and exceptional craftsmanship shape every aspect of the employee experience. The Maison encourages entrepreneurship, collaboration, and a passion for excellence, offering teams the opportunity to contribute to a bold luxury vision across jewelry, watches, fragrances, accessories, and hospitality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bvlgari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Client Relations Specialist», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.