Brioni Sales Advisor

Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Sept 24, 2026

About Brioni

Founded in Rome in 1945, Brioni is an icon of Italian sartorial excellence, renowned for bespoke tailoring, refined menswear, and a discreet expression of luxury. As an employer, the Maison offers a culture rooted in craftsmanship, precision, and timeless elegance, where artisans, retail professionals, and corporate teams contribute to a legacy shaped by exceptional materials and human skill. From its ateliers in Italy to its international boutiques, Brioni values expertise, client intimacy, and continuous learning. Part of Kering, it combines heritage with modern ambition, inviting talent to uphold one of luxury’s most distinguished standards.

Brioni Sales Advisor position at Harrods, London. Join the prestigious Italian luxury fashion house as a client-focused brand ambassador.

Role & Responsibilities

  • Create and develop positive relationships with customers from initial contact through post-sale engagement
  • Meet and exceed CRM and client retention objectives
  • Contribute to store management goals through collaborative teamwork
  • Leverage the LUCE Client Book system to nurture and expand relationships with existing and prospective clients
  • Cultivate a network of contacts to expand the customer base
  • Gather and communicate market intelligence including new trends, events, competitors' activities and product innovations
  • Collaborate effectively with store colleagues and broader company teams
  • Implement stock procedures in accordance with company standards and guidelines
  • Uphold Brioni brand standards, roles and procedures while promptly identifying and escalating potential issues and risks

Qualifications

  • Minimum 3 years of proven sales experience within a luxury brand environment
  • Fluent in English and Italian
  • Comprehensive knowledge of men's formalwear
  • Strong understanding of the high-end fashion sector
  • Excellent listening and communication skills
  • Cultural sensitivity and adaptability in a multicultural context
  • Proactive approach to sales and professional development
  • Strong sense of ownership and accountability
  • Physical mobility to spend extended periods on the sales floor

Skills

LUCE Client Book system CRM practices Luxury sales techniques Client relationship management Product knowledge in men's formalwear Market analysis and trend forecasting Stock management procedures Communication and interpersonal skills

Experience

Minimum 3 years of sales experience in a luxury brand. Made-to-Measure (MTM) specialization is advantageous.

Education

No specific educational requirements stated; demonstrated knowledge of high-end fashion and men's formalwear is essential.

Workplace

This position is based in London, England, UK.

Culture

Brioni fosters a refined, craftsmanship-led culture rooted in Italian tailoring excellence, where precision, discretion, and client-centric service define the everyday work environment. As an employer, it values artisanship, collaboration, and continuous development, offering teams the opportunity to contribute to a house renowned for timeless elegance and exceptional quality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Brioni, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Consultant», «Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Brioni

Brioni Sales Advisor

London, UK

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