Boucheron Executive Sales Associate

London England UK

Location
London England UK
Employment
Full-time
Seniority
Mid-Level
Industry
High Jewelry
Posted
Nov 9, 2026

About Boucheron

Founded in Paris in 1858 by Frédéric Boucheron, Boucheron is one of the great historic Maisons of Place Vendôme, renowned for its audacious high jewelry, exceptional craftsmanship, and free-spirited creativity. As an employer, the Maison offers a refined and dynamic environment where heritage and innovation meet, inviting talents to contribute to a culture of excellence, precision, and artistic daring. Within the Kering group, Boucheron supports professional development, collaboration, and international perspectives while preserving the intimacy and distinctive identity of a pioneering jeweler. Its teams help shape creations and client experiences that embody elegance, emotion, and contemporary luxury.

Boucheron is seeking an Executive Sales Associate for its Harrods boutique in London to drive luxury jewelry sales, build client relationships, and support retail operations. The role combines personalized selling, clienteling, business development, and participation in visual merchandising, stock management, and POS activities.

Role & Responsibilities

  • Drive sales through personalized service, understanding client needs, and recommending suitable jewelry.
  • Use extensive product knowledge to present Boucheron collections and communicate the Maison’s heritage, craftsmanship, and value proposition.
  • Meet and exceed sales targets through upselling, cross-selling, product demonstrations, and teamwork.
  • Maintain accurate sales transaction records and comply with company policies and procedures.
  • Represent Boucheron as an ambassador and adhere to the Maison’s selling ceremony.
  • Build lasting client relationships through attentive service, follow-up communications, and tailored experiences.
  • Proactively contact existing clients to understand their preferences, upcoming events, and special occasions, and anticipate their needs.
  • Use CRM tools to monitor client interactions, preferences, and buying patterns, supporting targeted outreach and relationship management.
  • Identify and pursue business development opportunities to broaden the store’s clientele and enhance its market visibility.
  • Support excellence in retail operations.
  • Participate in cross-functional store activities, including visual merchandising, stock management, and POS systems.
  • Follow guidelines to ensure compliant processes and store security.

Qualifications

  • Proven experience in luxury retail sales, preferably in the jewelry or high-end fashion industry.
  • Demonstrated sales expertise and a track record of meeting and exceeding sales objectives.
  • Strong interpersonal skills and the ability to build relationships and credibility with clients from diverse backgrounds.
  • Excellent verbal and written communication skills, with a talent for storytelling; fluency in multiple languages is advantageous.
  • Proficiency in CRM software and strong clienteling skills.
  • Committed, results-driven, and team-oriented, with the flexibility to thrive in a fast-paced, dynamic environment.
  • Professionalism and integrity.
  • Enthusiastic, positive attitude.
  • Adaptability and eagerness to learn.

Skills

Luxury sales Product knowledge Upselling Cross-selling Product demonstrations Client relationship management Clienteling CRM software Visual merchandising Stock management POS systems Storytelling

Workplace

The role is situated in London, England, UK.

The setting England

Explore jobs in England or in the UK.

Culture

Boucheron fosters a workplace culture rooted in creative audacity, exceptional craftsmanship, and the pioneering spirit that has defined the Maison since 1858. Employees are encouraged to combine heritage with innovation in a collaborative, refined environment where individuality, excellence, and a deep passion for high jewelry are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Boucheron

Boucheron Executive Sales Associate

London, UK

Continue to the application.

Country and Language